Support Options
These support pages aim to provide you with the quickest way to find answers to your questions about statistiXL. Also remember that the help file that comes with statistiXL includes worked examples of all the tests available in statistiXL and this file can also be downloaded separately here. Please choose from the areas below.
Frequently Asked Questions
Search the list of FAQs for answers to some of the most common questions that are asked about statistiXL. We are constantly updating the list with new information based on the questions posted in the support forums or emailed to us at statistiXL.
Community Discussions
The statistiXL Community pages are the best place to go for resolving issues that aren’t addressed in the FAQ. They provide a great way for users of statistiXL to interact with both us, the developers, and with other users. Discussions are grouped into categories covering not only statistiXL but also statistics in general. Feel free to post any support issues in these forums from how-to enquiries to bug reports and feature requests for future versions.
Help File
statistiXL comes with a very comprehensive help file that includes worked examples of every available test. The help file even includes embedded spreadsheets for each example that can be opened in Excel so that you can follow through each example with the original data. If your questions relates to how to perform a particular test then your answer is probably in there. If you don’t yet have a copy of statistiXL you can download the help file alone from our download page. The FAQ also includes instructions on how to access the spreadsheets embedded in the file.
Email and Post
Generally the best way to contact us for non sales related issues is through the Support Forums. The forums are visible to all users of statistiXL, so even if we are not available to answer your question immediately, you may find that another user already has the answer and is happy to share it with you! If you would rather contact us directly then please see the main for details.